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STORE POLICY
Customer Care
At Elegone, we are committed to delivering a smooth and satisfying shopping experience. Whether you need help with product details, sizing, order tracking, or post-purchase support, our team is always here for you.
You can reach out to us via email or Instagram DM. We typically respond within 24–48 hours during business hours.
🕒 Support Hours: Monday to Saturday, 10 AM – 6 PM (IST)
📩 Email: elegone.jainko@gmail.com
📱 Instagram: @_elegone_
Your satisfaction means everything to us—our goal is to make every interaction warm, responsive, and reliable.
Privacy & Safety
At Elegone, your privacy and data security are of utmost importance. All personal information shared with us is kept confidential and used solely for order fulfillment, communication, and (if opted in) promotional updates.
We use secure payment gateways and encryption protocols to ensure that your personal and payment details remain safe. We never sell or share your data with third parties without your consent.
Shop with confidence—your privacy is protected with us.
Payment Methods
- Credit / Debit Cards
- PayPal
- Paytm
- Offline Payments